SPFBO winners 'The Sword of Kaigen' by M.L. Wang and 'Where Loyalties Lie' by Rob J. Hayes get extra special editions... with a twist!
Hi Everyone!
Quick update for you all today, but we just got the Where Loyalties Lie bookmarks and wanted to share them with you! They look incredible don't they?
As with our last update regarding this matter, apologies for the copy-and-paste nature of this one, also. Since this was a widespread issue that affected nearly all of our campaigns, we thought it best to just keep it uniform for consistency.
Following up on our previous update about our printing partner, CPi, we’ve gotten word from our that their systems are back online! Of course, as with any significant outage, that is only the first step. We expect it will take a little bit of time for them to get rolling again for all their clients, so while we still anticipate some delays on a few of our projects, they are not likely to be as significant as previously expected.
In fact, we have already been in communication with CPi regarding the next steps on a number of our upcoming projects. Even in the midst of this outage, they were able to get physical proofs for two of our upcoming campaigns shipped out to us for review (pictured below). So we're thankfully well on our way to being back on track.
While the outage was ongoing, we've continued working with our other production partners to produce other campaign rewards such as bookmarks, art prints, pins, etc. to ensure that we're as ready as we can be once the books are printed. We have also updated our project pipeline tracker to reflect any projects with anticipated delays and will update folks for those respective campaigns as we move forward with production.
Finally, if you require assistance with your pledge, need to change your shipping info, or have another question, please send an email to [email protected]. We’re open Monday-Friday, 8am-4pm EST, and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response). 🙂
Thanks so much for your continued support, patience, and understanding!
Hey everyone!
First, we apologize for the copy-and-paste nature of this update. After reading, you’ll understand why it didn’t make sense to modify it for every campaign we have going on.
We wanted to touch base with you on a developing situation that will likely be affecting the production of all our projects for the next several months. In the last few weeks, our primary printer (CPi, based out of the UK) made us aware of a cyber attack that created a network outage and subsequently delayed a few of our campaigns that were just about to start the printing process. At the time, we notified backers of those campaigns, but as time has gone on, it has become clear that their entire production schedule has been impacted.
We don’t know the full scale of this outage from a technical perspective, but we do know that all of their clients are affected. Because of that, we can guess that each day this situation persists has the potential to delay their production schedules days or even weeks at a time.
You can read a bit more about the situation here:https://www.printweek.com/content/news/cpi-tackles-cyber-attack/
If this campaign is due to fulfill in the next 6-8 months, it’s very possible there may be some delay on that, ranging from a few weeks to a few months. If this campaign is due to fulfill 9-14 months from now, we are hoping there won’t be any delay at all. Unfortunately, it will all be difficult to predict, so we wanted to let you know regardless.
We have managed to get physical proofs for a couple of campaigns, but even with our approval, CPi will not be able to start the full print run until their systems are back online and they’ve gotten caught up. As we get news from them, we’ll update you all here when relevant.
There isn’t much Wraithmarked can do short of communicate with you all and be patient as CPi gets their systems back online. In the meantime, if we still have other products left to order for this campaign, such as bookmarks, prints, pins, etc. we’ll continue to get those from our other manufacturing partners as planned.
Finally, if you require assistance with your pledge, need to change your shipping info, or have another question, please send an email to [email protected]. We’re open Monday-Friday, 8am-4pm EST and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response). 🙂
Thanks so much for your continued support! We’ll continue to keep y’all posted as this situation gets resolved.
Hey everyone!
Following up on our last update, we wanted to let you know that we expect the first batch of bookmarks to arrive soon! There are a little more than 8k in total and we had to order them in two batches. Where Loyalties Lie will be showing up first, followed by The Sword of Kaigen. Once we get each of them in we'll share pictures with y'all!
Hi everyone!
We have a few exciting things to share with y'all today!
First things first, we got the art prints for Where Loyalties Lie and they look absolutely incredible, take a look!
With the Sword of Kaigen ones already in-hand and signed by M.L. (pics below!) all we need to do is get these new prints signed by Rob. Once we get those back from him, we'll be sure to share some pictures!
Next up are the bookmarks! We've gotten the designs finalized and will be placing the order early next week!
Plenty more exciting news to come!
This gorgeously designed edition includes incredible art by Jonas Hassibi, Mona Finden, and Mansik Yang (aka YAM). It also features beautiful custom chapter headers and interior design by the team at Crimson Bugbear. So if you love epic progression fantasy and want to add some to your bookshelf, take a look at the campaign!
